Frequently Asked Questions

Everything you need to know about your Beetles beauty experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally arriving within 7-14 business days.

What is your return policy for beauty products?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return unopened products in their original packaging for a full refund.

Are Beetles products cruelty-free?

Yes, all Beetles products are 100% cruelty-free. We never test on animals and are committed to ethical sourcing and manufacturing practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has been shipped?

Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.

What should I do if my items arrive damaged?

If your order arrives damaged or defective, please contact our customer support team within 48 hours of delivery with photos of the items, and we will arrange a free replacement immediately.